Teno Terms of Service

Last updated October 7, 2025

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you (whether personally or on behalf of an entity) and Lightsail Tech LTD ("Company", "we", "us", or "our"), regarding your access to and use of the https://www.useteno.ai website, mobile application, and related services (the "Service"). By accessing Teno, you indicate you have read, understood, and agree to these Terms of Service and our Privacy Policy. Supplemental terms, notices, and policies may apply.

2. Modifications to Terms

We may update or change these Terms at any time. We will update the “Last updated” date, but you waive any right to receive specific notification. Please check the Terms regularly. Your continued use constitutes acceptance of modifications.

3. Service Scope and Eligibility

Teno is an AI-powered quiz and learning platform. The Service is not tailored for compliance with industry-specific regulations (such as HIPAA or FISMA). You may only use Teno if you are at least 13 years old, or of legal age in your jurisdiction. If you are a minor, you must have parental or guardian permission.

4. International Use

Teno is accessible worldwide. You are responsible for compliance with your local laws. If any regulations restrict or prohibit use, you may not use the Service in that jurisdiction.

5. Registration and Account Security

You may be required to register an account and provide accurate information. You are responsible for maintaining confidentiality of your login credentials and all activities under your account.

6. Intellectual Property Rights

Unless otherwise indicated, all Teno content (including AI-generated materials, software, branding, text, images, and other components) are owned or licensed by Lightsail Tech LTD and protected by international copyright and trademark law. You are granted a limited, non-transferable license for personal, educational use only. Unauthorized use, copying, or redistribution is prohibited.

7. User-Generated Content

You retain ownership of materials you upload, submit, or generate (such as content and quiz questions). By submitting content, you grant us a global, royalty-free license to use, display, host, process, and adapt such content for the operation and improvement of Teno, in accordance with our Privacy Policy. You are solely responsible for your content's legality and must not infringe any third-party rights.

8. Prohibited Activities

You agree not to:

• Use Teno for illegal, abusive, or malicious purposes;
• Circumvent security or access restrictions;
• Infringe upon intellectual property, or engage in unauthorized data collection;
• Upload viruses, malware, or harmful content;
• Use automated tools or scripts without permission;
• Impersonate others or misrepresent your identity;
• Use the Service for commercial exploitation unless authorized;
• Violate any applicable law.

9. Payment and Subscriptions

For paid features or subscriptions:

• You agree to provide accurate payment information;
• Payments are processed securely;
• Subscriptions auto-renew unless cancelled;
• Payments are non-refundable except as required by applicable law or as stated in our policies;
• Prices may change with notice.

10. Service Availability and Support

We strive to maintain high availability, but Teno may occasionally be unavailable due to maintenance, technical issues, or other reasons. We reserve the right to change, discontinue, or update any part of the Service without notice.

11. Termination

Company may suspend or terminate your account at any time for any lawful reason, including violation of these Terms. Upon termination, you lose access to the Service and associated content, with any licenses granted to you revoking immediately. You may cease use and request account deletion via customer support.

12. Disclaimers

Teno is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not represent or warrant Teno will be error-free, secure, uninterrupted, or accurate.

13. Limitation of Liability

To the fullest extent permitted by law, Lightsail Tech LTD and its affiliates are not liable for any indirect, incidental, consequential, or punitive damages, or for data loss or service interruption. Our total liability in any circumstance will not exceed the amount paid, if any, for the Service.

14. Indemnification

You agree to indemnify and hold harmless Lightsail Tech LTD, its affiliates, employees, and agents against any third-party claims or demands arising out of your content, your conduct, or your violation of these Terms or applicable laws.

15. Privacy Policy

Your privacy is important. Please review our Privacy Policy for details on information collection, use, and sharing. By using Teno, you consent to the processing and storage of your information, potentially in countries outside of your own.

16. Third-Party Services

Teno may link to or integrate with third-party services. We have no control over such external sites or resources and accept no responsibility for them. Your use of external sites is at your own risk.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Lightsail Tech LTD is established, unless otherwise dictated by local law. Disputes will first be addressed through good-faith negotiation. If unresolved, disputes may be referred to binding arbitration or local courts, as determined by applicable law.

18. Miscellaneous

If any provision of these Terms is found unenforceable, it will not affect the validity of the remaining provisions. These Terms constitute the entire agreement between you and Lightsail Tech LTD regarding your use of Teno. These Terms may be translated into multiple languages for convenience. In the event of any inconsistency or ambiguity between the English version and any translated version, the English version shall prevail.

19. Contact Information

For support or legal inquiries, please contact:

Lightsail Tech LTD
Email: contact@useteno.ai
Website: https://www.useteno.ai